Expired 4 months ago
Learning Facilitator
#Training #Learning
full-time
Lagos
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Job Summary
This role facilitates and assists with delivery, design, development and assessment of learning interventions. The incumbent is individually accountable for achieving results through own efforts.
Job Details
- A facilitator with an adequate level of skill and knowledge regarding learning. Facilitates Learning interventions.
- Assists with the design and implementation of learning interventions.
- Customises and/or updates existing learning material based on business needs.
- Assists with Learning Assessments.
- Reports on the strengths and shortcomings of the learning events.
- Assists with the improvement of learning Interventions when and if required.
- Performs general learning administration.
- Resolves queries about process issues relating to Learning practices.
- Provides process support on HR issues as part of a segment/business unit Learning team, or a centralised Learning area.
- Deals with personal and sensitive information that always necessitates confidentiality.
- Reports on the strengths and shortcomings of the learning events.
- Improves learning Interventions when and if required.
KEY RESULT AREAS:
- Learning Delivery:
- Conducts knowledge/skills assessment for each learning intervention, including formative and summative assessments.
- Ensures all related learning data is captured.
- Ensures all processes related to Learning interventions are completed.
- Manages and reports on all learning data.
- Facilitates formal, informal, standardized, and customized learning interventions.
- Facilitates Financial Education delivery/Engagements
- Data Analysis:
- Compile HC data and metrics
- Work extensively with data and gather essential insights that drive business growth decisions
- Prepare reports of data results and present finding to the team
- working with cutting-edge technological tools to provide thorough data analysis and assisting senior management in crucial decision-making
- Personal Effectiveness:
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of three (3) months.
- Makes increased contributions by broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
- Accountable for service delivery through own efforts.
- Learning Effectiveness:
- Analyses trends related to learning evaluation, effectiveness and quality of the learning intervention.
- Reports on the strengths and shortcomings of the learning interventions and recommends improvements.
- Provides stakeholder feedback or reports on learning intervention as required.
- Learning Design:
- Assists with training needs analysis for specified areas.
- Assist with the development and/or adaptation of existing learning material.
- Obtains quality approval for learning material prior to formal implementation.
Requirements
- A first degree or its equivalent
- Relevant Learning certification
- Excellent communication skills (verbal and written)
- Interpersonal and time management skills
- Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook)
- HR related study or experience of 3 years is an added advantage
- Relevant experience of at least 5 years is required
